Privacy Policy
This Privacy Policy describes how Ruva Web ("we," "us," or "our") collects, uses, and shares information when you visit our website or engage with our services. By using our site, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
- Contact information — your name, phone number, email address, and business details when you fill out a form or contact us directly.
- Usage data — pages visited, time spent on the site, browser type, and referring URL, collected automatically through analytics tools.
- Communications — messages you send us via email, phone, or contact forms.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide our services
- Build and maintain your website
- Send service-related communications (e.g., updates, invoices)
- Improve our website and offerings
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Cookies and Analytics
Our website may use cookies and similar tracking technologies to understand how visitors use the site. You can disable cookies in your browser settings, though some features of the site may not function as intended if you do.
We may use third-party analytics services (such as Google Analytics) that collect anonymized usage data on our behalf. These services have their own privacy policies governing how they handle that data.
4. Third-Party Services
We use trusted third-party services to operate our business, including scheduling tools, payment processors, and hosting providers. These services may receive limited personal information as necessary to perform their functions. We select providers who maintain appropriate data protections.
5. Data Retention
We retain your information for as long as necessary to provide our services or as required by law. If you would like us to delete your information, please contact us and we will respond within a reasonable timeframe.
6. Your Rights
Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please reach out to us directly.
7. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can remove it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out — we're happy to help. You can call us at (513) 279-2212 (Mon–Fri, 9–5 ET) or fill out the contact form on our website and we'll get back to you promptly.